Staten Island : ➫ 10 units of ecobee3 lite Smart Thermostat, 2nd gen - AND - ecobee SmartThermostat with Voice Control, SmartSensor ☞ 2020 delivery to New Hyde Park
Our last clients have suggested the product ecobee3 lite Smart Thermostat, 2nd gen He was sent home from Staten Island to the street New Hyde Park .. Statistics show a %39 price increase in recent weeks, hence we are advising you of the current offer and it is a product that DESERVES ALL THE BEST.
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Product ecobee SmartThermostat with Voice Control, SmartSensor Included, Alexa Built-In
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SAVE MONEY: Homeowners save up to 23% annually on heating or cooling costs, plus ecobee pays for itself in under 2 years (compared to a hold of 72 degrees)0> WORKS WITH ROOM SENSORS: Place them in the rooms that matter the most and have the temperature balanced throughout your whole home. Measuring both occupancy and temperature, sensors signal your ecobee Smart Thermostat to automatically switch to the right mode for comfort when youâre home or for savings when youâre not. 2-pack sold separately. EASILY INSTALL YOURSELF: It only takes about 30 minutes, thanks to an easy to follow installation guide and an in-app step-by-step walkthrough. Everything you need comes in the box, including a Power Extender Kit for homes with no common wire (C-wire).Power consumption:Less than 3.5 VA CONTROL FROM ANYWHERE: Easily adjust your thermostat from wherever you are using your iOS (iPhone, iPad, Apple Watc h) or Android device. The ecobee mobile app is available in the App Store or on Google Play. Compatibility- Gas, oil, electric, dual fuel, Conventional (2H/2C), Heat Pump (4H/2C) PLAYS WELL WITH OTHERS: ecobee3 lite works with your favorite smart home setups, including Apple HomeKit, Amazon Alexa, Google Assistant, Microsoft Cortana, Samsung SmartThings, Wink, and IFTTT.Power Source: AC. Contact Manufacture for any assistance - contact in user manual
Questions and answers
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Great smart thermostat with the exception with the geofence feature. This feature works with your cell phone which senses when you leave home to turn down your thermostat and turns it back on when you return but it only works with one cell phone. Its a pro blem that one cell phone leaves the premise but there's still people on the premise and the thermostat turns down.
I installed the ecobee and after 2 days of working, my heat stopped working. I woke up to my house being 50 degrees. I spent some time with the support and they ended up telling me everything with the thermostat seems to be fine and the problem was with my furnace. I would need to call a HVAC technician to come take a look at the furnace. The HVAC technician bypassed the ecobee and was able to see the furnace was fine and the problem was with the thermostat. He turned the heat back on by putting on the old thermostat. So not only did this stop working after 2 days but I also had a $100 repair bill from the HVAC company. ecobee wouldn't help me out at all on the bill. They claimed they ruled out any issues with the thermostat and stand by their conclusion but would let me return the unit if I wanted. Needless to say, I wouldn't recommend this product nor the ecobee support. I'm buying a Nest instead.
I installed the ecobee and after 2 days of working, my heat stopped working. I woke up to my house being 50 degrees. I spent some time with the support and they ended up telling me everything with the thermostat seems to be fine and the problem was with my furnace. I would need to call a HVAC technician to come take a look at the furnace. The HVAC technician bypassed the ecobee and was able to see the furnace was fine and the problem was with the thermostat. He turned the heat back on by putting on the old thermostat. So not only did this stop working after 2 days but I also had a $100 repair bill from the HVAC company. ecobee wouldn't help me out at all on the bill. They claimed they ruled out any issues with the thermostat and stand by their conclusion but would let me return the unit if I wanted. Needless to say, I wouldn't recommend this product nor the ecobee support. I'm buying a Nest instead.
I installed the ecobee and after 2 days of working, my heat stopped working. I woke up to my house being 50 degrees. I spent some time with the support and they ended up telling me everything with the thermostat seems to be fine and the problem was with my furnace. I would need to call a HVAC technician to come take a look at the furnace. The HVAC technician bypassed the ecobee and was able to see the furnace was fine and the problem was with the thermostat. He turned the heat back on by putting on the old thermostat. So not only did this stop working after 2 days but I also had a $100 repair bill from the HVAC company. ecobee wouldn't help me out at all on the bill. They claimed they ruled out any issues with the thermostat and stand by their conclusion but would let me return the unit if I wanted. Needless to say, I wouldn't recommend this product nor the ecobee support. I'm buying a Nest instead.
Support is awful. They do not honor the warranty. I purchased 3 Ecobee Lites for my home. After 3 months, one unit began malfunctioning. I called in support and even though they could see the issues remotely, they challenged whether the issue was theirs. I showed them how the readings from the unit differed from a stand alone room thermometer. They said the other themometer must be wrong. They required me to install a remote sensor next to the Ecobee. After collecting data for a couple weeks, I called back. I had pictures showing the two Ecobee devices were as much as 6 degrees off. I had pictures showing the room was set to be at 83 degrees yet the actual temperature was 90 degrees? Was this enough? Nope, I had to reset the unit. I had to reset the remote sensor. I had to install the sensor on another unit to prove it wasn't faulty. Still not enough to get a replacement unit. All told, I have spent two phone calls totally over 2 hours trying to troubleshoot the issue with their product. At no point have the expressed there is any issue with configuration. I am an experienced technical person. What is someone wasn't? I have no doubt that Ecobee would blame them and walk away. There are other options. Run away from this company.
Support is awful. They do not honor the warranty. I purchased 3 Ecobee Lites for my home. After 3 months, one unit began malfunctioning. I called in support and even though they could see the issues remotely, they challenged whether the issue was theirs. I showed them how the readings from the unit differed from a stand alone room thermometer. They said the other themometer must be wrong. They required me to install a remote sensor next to the Ecobee. After collecting data for a couple weeks, I called back. I had pictures showing the two Ecobee devices were as much as 6 degrees off. I had pictures showing the room was set to be at 83 degrees yet the actual temperature was 90 degrees? Was this enough? Nope, I had to reset the unit. I had to reset the remote sensor. I had to install the sensor on another unit to prove it wasn't faulty. Still not enough to get a replacement unit. All told, I have spent two phone calls totally over 2 hours trying to troubleshoot the issue with their product. At no point have the expressed there is any issue with configuration. I am an experienced technical person. What is someone wasn't? I have no doubt that Ecobee would blame them and walk away. There are other options. Run away from this company.
Great smart thermostat with the exception with the geofence feature. This feature works with your cell phone which senses when you leave home to turn down your thermostat and turns it back on when you return but it only works with one cell phone. Its a problem that one cell phone leaves the premise but there's still people on the premise and the thermostat turns down.
Great smart thermostat with the exception with the geofence feature. This feature works with your cell phone which senses when you leave home to turn down your thermostat and turns it back on when you return but it only works with one cell phone. Its a problem that one cell phone leaves the premise but there's still people on the premise and the thermostat turns down.
I have two HVAC units in our home. I had installed home automation controlled stats over a decade ago but that old system was failing. I researched Nest, EcoBee and others. After reading the reviews I decided to go for this model with remote sensors (to experiment with the sensors to see if they were useful). Pros, 1-Installation could not have been better documented, these were very easy to install. 2-Look and feel, personally I prefer their shape over the round Nest, the displays are bright with auto dim and auto wake-up when you walk up to them (also a con in my book). 3-Easy connection to home WiFi, you specify your location and they display local weather and outside temp. 4-Nice iPhone and Apple Watch app allow you to check and adjust the thermostats. There is a easy to use screen to set the temperatures for wake, away, sleep, etc. to save energy and be comfortable. 5-Alexa integration so you can say "Alexa, tell Ecobee to set the Bedrooms to 71 degrees" 6-Remote sensors, I used 1 for each thermostat and placed them in associated rooms, they seem to help the thermotats to run the HVAC fans as needed to better average the room temps, they seem to work as advertised. Cons 1-The auto-wake display is annoying to me and can't be shut off or modified in the settings. The thermostat at rest shows current room temp, outside temp, plus a current weather icon (like sun, clouds, rain etc.). I like this a lot and like to glance at the numbers when passing the thermostats in the hall and kitchen. The issue is that if I get anywhere close to the thermostat, the display then changes to show current set temp and puts up a "slider" to allow me to change the temperature settings. I seldom want to make changes so it would frustrate me every time I passed these units and wanted to see outside temps as they would immediately hide! I came up with an easy fix, there is an infrared LED in the upper left side of the thermostat face that bounces off you when you walk near the unit to wake it up. I took a hole punch and punched a black sticker to give me a 1/4" black disc sticker. I used a flashlight to see the LED in the upper left corner of the EcoBee's black face and stuck the 1/4" black sticker over it. Now the resting display always shows what I like and if I need to adjust it further I can just touch the display to wake it up into the adjust screen. Easy fix! I haven't had any other issues with these units I like their compact look and they seem to be controlling our heating nicely with no unusual behavoir, (winter here so can't report on AC performance so far).
I have two HVAC units in our home. I had installed home automation controlled stats over a decade ago but that old system was failing. I researched Nest, EcoBee and others. After reading the reviews I decided to go for this model with remote sensors (to experiment with the sensors to see if they were useful). Pros, 1-Installation could not have been better documented, these were very easy to install. 2-Look and feel, personally I prefer their shape over the round Nest, the displays are bright with auto dim and auto wake-up when you walk up to them (also a con in my book). 3-Easy connection to home WiFi, you specify your location and they display local weather and outside temp. 4-Nice iPhone and Apple Watch app allow you to check and adjust the thermostats. There is a easy to use screen to set the temperatures for wake, away, sleep, etc. to save energy and be comfortable. 5-Alexa integration so you can say "Alexa, tell Ecobee to set the Bedrooms to 71 degrees" 6-Remote sensors, I used 1 for each thermostat and placed them in associated rooms, they seem to help the thermotats to run the HVAC fans as needed to better average the room temps, they seem to work as advertised. Cons 1-The auto-wake display is annoying to me and can't be shut off or modified in the settings. The thermostat at rest shows current room temp, outside temp, plus a current weather icon (like sun, clouds, rain etc.). I like this a lot and like to glance at the numbers when passing the thermostats in the hall and kitchen. The issue is that if I get anywhere close to the thermostat, the display then changes to show current set temp and puts up a "slider" to allow me to change the temperature settings. I seldom want to make changes so it would frustrate me every time I passed these units and wanted to see outside temps as they would immediately hide! I came up with an easy fix, there is an infrared LED in the upper left side of the thermostat face that bounces off you when you walk near the unit to wake it up. I took a hole punch and punched a black sticker to give me a 1/4" black disc sticker. I used a flashlight to see the LED in the upper left corner of the EcoBee's black face and stuck the 1/4" black sticker over it. Now the resting display always shows what I like and if I need to adjust it further I can just touch the display to wake it up into the adjust screen. Easy fix! I haven't had any other issues with these units I like their compact look and they seem to be controlling our heating nicely with no unusual behavoir, (winter here so can't report on AC performance so far).
I've bought this to replace my Nest Gen. 3 when I replaced my AC system. The Nest was no longer compatible to handle a 16 seer with 2 speed heat/cool, heat pump, aux heat, and emergency heat. After some research, I've decided to go with the Ecobee3 Lite. AC systems in most home do not have humidifiers, dehumidifiers, or ventilators, so no reason to waste money on the full blown version. Also, only difference with 3 and 4 is the built in Alexa. The Ecobee3 Lite integraded well with my Smartthings and Google Home. It took me about 1 hour to install (30 reading manual and 30 actual install). I have two systems in my house, one with Ecobee and one with Nest. I have to say that I like the Ecobee3 Lite more than Nest. I do not care for their "smart learning" function because my family does not have a set routine. It works well with the smarthing geo fence with my wife's iPhone and my Samsung S7. Have not touched any thermostat since initial install. All control done with voice via Google home and geo fence.
I've bought this to replace my Nest Gen. 3 when I replaced my AC system. The Nest was no longer compatible to handle a 16 seer with 2 speed heat/cool, heat pump, aux heat, and emergency heat. After some research, I've decided to go with the Ecobee3 Lite. AC systems in most home do not have humidifiers, dehumidifiers, or ventilators, so no reason to waste money on the full blown version. Also, only difference with 3 and 4 is the built in Alexa. The Ecobee3 Lite integraded well with my Smartthings and Google Home. It took me about 1 hour to install (30 reading manual and 30 actual install). I have two systems in my house, one with Ecobee and one w ith Nest. I have to say that I like the Ecobee3 Lite more than Nest. I do not care for their "smart learning" function because my family does not have a set routine. It works well with the smarthing geo fence with my wife's iPhone and my Samsung S7. Have not touched any thermostat since initial install. All control done with voice via Google home and geo fence.
I purchased and installed an EcoBee 3 this past August in conjunction with a brand new furnace. The unit is located in the Sierra Nevada mountains of California where temperatures at night are now dropping well below freezing. This is a second home and we are away from it for weeks at a time. In the past we have simply set our thermostat to hold 50 degrees and that has avoided any pipe freezing problems for the 25 years that we have ow ned this property. For the past few days I have been trying to connect with the thermostat over the internet to check on inside temperatures and have been getting a constant error message that my EcoBee is not connected to wifi (It was working fine prior to a couple of weeks ago). According to my internet service provider my cable modem/wifi router are working fine. I have had a chat session with EcoBee and learned that it is possible for the unit to lose connectivity and "under some circumstances" to get reconnected requires that the unit be physically disconnected and reconnected. Obviously this requires physical presence which is impossible if you are away from home. Apparently EcoBee is working on a firmware fix, but at this point it does not appear that you can rely on the unit to reconnect in the event of a power failure or power glitch that temporarily takes you modem/router offline.
I purchased and installed an EcoBee 3 this past August in conjunction with a brand new furnace. The unit is located in the Sierra Nevada mountains of California where temperatures at night are now dropping well below freezing. This is a second home and we are away from it for weeks at a time. In the past we have simply set our thermostat to hold 50 degrees and that has avoided any pipe freezing problems for the 25 years that we have owned this property. For the past few days I have been trying to connect with the thermostat over the internet to check on inside temperatures and have been getting a constant error message that my EcoBee is not connected to wifi (It was working fine prior to a couple of weeks ago). According to my internet service provider my cable modem/wifi router are working fine. I have had a chat session with EcoBee and learned that it is possible for the unit to lose connectivity and "under some circumstances" to get reconnected requires that the unit be physically disconnected and reconnected. Obviously this requires physical presence which is impossible if you are away from home. Apparently EcoBee is working on a firmware fix, but at this point it does not appear that you can rely on the unit to reconnect in the event of a power failure or power glitch that temporarily takes you modem/router offline.
I wanted to change my review to 4 from 1 because I figured out how to hook it up. Ecobee customer service finally got back with me about installation of this product but ultimately, the control board for my furnace didn't even have a C-wire connector. I finally hooked it up to a 24v power source coming off the transformer. Since I've installed this I've been really happy with it. It stays on constantly and stays connected to WiFi with no connectivity issues. It works well with my Echo Dot and Alexa is able to find my Ecobee every time I ask it to adjust the temperature. My only complaint about this thermostat is if you have it set to "Auto" mode instead of just "Cool" or "Heat" you are limited on how you can adjust the temperature because it has to stay within a certain range. I like being able to adjust the Ecobee from my iPhone while I'm at work. The scheduling functionality is also useful because I don't have to remember to turn the heat down before I go to bed and an hour before I wake up, the house is at a perfect temperature. I highly recommend this product and if you have a bigger home it would be worth it to buy the room sensors. I don't have the sensors for mine because the two main living areas are close to this thermostat anyway. Great product, would recommend.
I wanted to change my review to 4 from 1 because I figured out how to hook it up. Ecobee customer service finally got back with me about installation of this product but ultimately, the control board for my furnace didn't even have a C-wire connector. I finally hooked it up to a 24v power source coming off the transformer. Since I've installed this I've been really happy with it. It stays on constantly and stays connected to WiFi with no connectivity issues. It works well with my Echo Dot and Alexa is able to find my Ecobee every time I ask it to adjust the temperature. My only complaint about this thermostat is if you have it set to "Auto" mode instead of just "Cool" or "Heat" you are limited on how you can adjust the temperature because it has to stay within a certain range. I like being able to adjust the Ecobee from my iPhone while I'm at work. The scheduling functionality is also useful because I don't have to remember to turn the heat down before I go to bed and an hour before I wake up, the house is at a perfect temperature. I highly recommend this product and if you have a bigger home it would be worth it to buy the room sensors. I don't have the sensors for mine because the two main living areas are close to this thermostat anyway. Great product, would recommend.
---- Update 1/11/2018 It appears that ecobee's Home IQ reporting is now functioning and working well. While some of the numbers are estimates it is nice to see where we're saving and how we compare to other households in the area. I also appreciate the System Monitor features so you can see when and how often the HVAC system is working. We can remove the Home IQ problems from the cons list. We've now been using the ecobee3 lite for a little over 4 months now and we still love it. The remote sensors are fantastic for keeping your room just the right temperature. We currently have two sensors which we move around depending on our location in the house but I'm now considering the purchase of additional sensors so that we can make use of the Follow Me feature. I'll keep you posted on how that works out. ---- Update 10/17/2017 Clarification regarding accessory support: The ecobee3 lite does NOT support accessory options such as ventilators or humidifiers as stated in my review. If you wish to have accessory support look to the ecobee3. ---- How awesome is this thing?!! I love it! This thermostat replaced an old Honeywell Digital Thermostat that had lived a good life. I was looking for something that I could integrate with Amazon Echo and add to our growing smart home setup and had narrowed it down to two choices: ecobee3 or Nest. I chose the ecobee3 lite because of the reviews, price, and remote sensor ability and Iâve been delighted with it. Installation was fairly straightforward and I encountered no issues whatsoever. The thermostat comes with a power extender kit so that it can be powered from your HVAC equipment (Yay! No batteries!). It also has a variety of options for running auxiliary equipment such as humidifiers. The instructions are easy to follow and their website has videos to walk you through the entire process. Be aware that you will need to get into the electrical compartment of your furnace. If youâre uncomfortable with that prospect you may want to find someone to do the installation for you. I also purchased two remote sensors since I work out of an office upstairs in my home. Typically I would have to set the thermostat very low in the summer to keep the upstairs comfortable. Now I can have the sensor in my office and keep the temperature where I like it. The occupancy detection is also a plus for when I leave to see clients. Now Iâm not running the A/C when Iâm out and about. The interface is intuitive and setup is quite easy. Youâll be asked questions about the location of your home, the size, construction type, and its age. The information is then used to help ecobee determine how best to heat and cool your home. It also takes local weather into account to decide how aggressively it will heat or cool. Also, I really like that the look and feel of the interface is consistent on all the platforms. My only gripe at this point is the Home IQ reporting. Iâve had the thermostat installed for over two months now but Iâve not been able to access the Runtime and Community Comparison reports. The web page claims that they are still processing the data for the previous month. I can, however, download usage data, indoor and outdoor temperatures, and other information. It will probably vary from place to place but where we live our utility company provides a $100 rebate for smart thermostats. Additionally, they pay you $25 each year to participate in a program that allows them to shut off your A/C during high demand days. This thermostat should be paid-off in just 3 years. Best part of all though is that I can control all of it from a computer, my smart phone, the thermostat itself, and from Amazon Echo. Pros - Small Footprint - Easy-to-read display - Likely eligible for rebate from your utility company - Easy to install - User interface is consistent across all platforms (Smart phone, web, and the thermostat itself - Can use remote sensors - Occupancy detection (with remote sensors) - Wi-Fi enabled - No need for batteries - Remote control - Works with Amazon Echo Cons - Data collection and reporting on ecobeeâs website seems spotty - Since there are no batteries the thermostat will shut down on loss of power, but do you really need it powered when the electricity is out?
---- Update 1/11/2018 It appears that ecobee's Home IQ reporting is now functioning and working well. While some of the numbers are estimates it is nice to see where we're saving and how we compare to other households in the area. I also appreciate the System Monitor features so you can see when and how often the HVAC system is working. We can remove the Home IQ problems from the cons list. We've now been using the ecobee3 lite for a little over 4 months now and we still love it. The remote sensors are fantastic for keeping your room just the right temperature. We currently have two sensors which we move around depending on our location in the house but I'm now considering the purchase of additional sensors so that we can make use of the Follow Me feature. I'll keep you posted on how that works out. ---- Update 10/17/2017 Clarification regarding accessory support: The ecobee3 lite does NOT support accessory options such as ventilators or humidifiers as stated in my review. If you wish to have accessory support look to the ecobee3. ---- How awesome is this thing?!! I love it! This thermostat replaced an old Honeywell Digital Thermostat that had lived a good life. I was looking for something that I could integrate with Amazon Echo and add to our growing smart home setup and had narrowed it down to two choices: ecobee3 or Nest. I chose the ecobee3 lite because of the reviews, price, and remote sensor ability and Iâve been delighted with it. Installation was fairly straightforward and I encountered no issues whatsoever. The thermostat comes with a power extender kit so that it can be powered from your HVAC equipment (Yay! No batteries!). It also has a variety of options for running auxiliary equipment such as humidifiers. The instructions are easy to follow and their website has videos to walk you through the entire process. Be aware that you will need to get into the electrical compartment of your furnace. If youâre uncomfortable with that prospect you may want to find someone to do the installation for you. I also purchased two remote sensors since I work out of an office upstairs in my home. Typically I would have to set the thermostat very low in the summer to keep the upstairs comfortable. Now I can have the sensor in my office and keep the temperature where I like it. The occupancy detection is also a plus for when I leave to see clients. Now Iâm not running the A/C when Iâm out and about. The interface is intuitive and setup is quite easy. Youâll be asked questions about the location of your home, the size, construction type, and its age. The information is then used to help ecobee determine how best to heat and cool your home. It also takes local weather into account to decide how aggressively it will heat or cool. Also, I really like that the look and feel of the interface is consistent on all the platforms. My only gripe at this point is the Home IQ reporting. Iâve had the thermostat installed for over two months now but Iâve not been able to access the Runtime and Community Comparison reports. The web page claims that they are still processing the data for the previous month. I can, however, download usage data, indoor and outdoor temperatures, and other information. It will probably vary from place to place but where we live our utility company provides a $100 rebate for smart thermostats. Additionally, they pay you $25 each year to participate in a program that allows them to shut off your A/C during high demand days. This thermostat should be paid-off in just 3 years. Best part of all though is that I can control all of it from a computer, my smart phone, the thermostat itself, and from Amazon Echo. Pros - Small Footprint - Easy-to-read display - Likely eligible for rebate from your utility company - Easy to install - User interface is consistent across all platforms (Smart phone, web, and the thermostat itself - Can use remote sensors - Occupancy detection (with remote sensors) - Wi-Fi enabled - No need for batteries - Remote control - Works with Amazon Echo Cons - Data collection and reporting on ecobeeâs website seems spotty - Since there are no batteries the thermostat will shut down on loss of power, but do you really need it powered when the electricity is out?
I bought this product in mid November. I got this particular one because it came with an adapter to convert houses that were wired with four wires to the five that were required for this thermostat. It worked fine until it got cold out. We live in Minnesota and it gets cold here. Starting on Christmas eve the thermostat would reboot or just turn off for a couple of hours at a time. It always came back But a couple of mornings it was 57° in the house. Then New Yearâs Eve, when it was 15 below zero outside it shut off and did not turn back on. I did a little research online and found this is a fairly common problem when using the adapter. Several people on Redd it weâre having the same problem. I liked the thermostat enough that I bought a cheap thermostat to get me by until I could rewire the thermostat with the five wires needed. Unfortunately when it shut off New Yearâs eve it shorted out my furnace and my ecobee. Not knowing this at the time I paid a HAV guy to find out why my furnace wasnât working. Turns out it blew a fuse on the furnace and shorted out the ecobee. During this process I was emailing the helpdesk to try and get this fixed. I now have over 10 emails back and forth and no solutions. The emails were âsend a picture of how you have it wiredâ I told them I paid a professional to wire it, that wasnât the issue. Then they told me to call the helpdesk and I informed the m that I had called them the last two nights in a row and was on hold for three hours both nights and never talked to anyone. I would have stayed on hold longer but my iPhone disconnected me at three hours. I will buy another smart thermostat but it will not be in ecobee.
I bought this product in mid November. I got this particular one because it came with an adapter to convert houses that were wired with four wires to the five that were required for this thermostat. It worked fine until it got cold out. We live in Minnesota and it gets cold here. Starting on Christmas eve the thermostat would reboot or just turn off for a couple of hours at a time. It always came back But a couple of mornings it was 57° in the house. Then New Yearâs Eve, when it was 15 below zero outside it shut off and did not turn back on. I did a little research online and found this is a fairly common problem when using the adapter. Several people on Reddit weâre having the same problem. I liked the thermostat enough that I bought a cheap thermostat to get me by until I could rewire the thermostat with the five wires needed. Unfortunately when it shut off New Yearâs eve it shorted out my furnace and my ecobee. Not knowing this at the time I paid a HAV guy to find out why my furnace wasnât working. Turns out it blew a fuse on the furnace and shorted out the ecobee. During this process I was emailing the helpdesk to try and get this fixed. I now have over 10 emails back and forth and no solutions. The emails were âsend a picture of how you have it wiredâ I told the m I paid a professional to wire it, that wasnât the issue. Then they told me to call the helpdesk and I informed them that I had called them the last two nights in a row and was on hold for three hours both nights and never talked to anyone. I would have stayed on hold longer but my iPhone disconnected me at three hours. I will buy another smart thermostat but it will not be in ecobee.
We travel during winter so I thought this thermostat would allow us to monitor our house while weâre away. Installed it in September, left in January, middle of February the thermostat went âofflineâ, Iâm 2000 miles from home and hoping that my furnace is still working - but who knows? Ecobee support says they donât know, in fa ct they donât seem to know anything. They think I should turn it off and turn it back on again, but my arms are not long enough for that. All my other home automation is on line and working. I GUESS YOU ROLL THE DICE WHEN YOU INSTALL AN ECOBEE. It will be replaced when I get home!
We travel during winter so I thought this thermostat would allow us to monitor our house while weâre away. Installed it in September, left in January, middle of February the thermostat went âofflineâ, Iâm 2000 miles from home and hoping that my furnace is still working - but who knows? Ecobee support says they donât know, in fact they donât seem to know anything. They think I should turn it off and turn it back on again, but my arms are not long enough for that. All my other home automation is on line and working. I GUESS YOU ROLL THE DICE WHEN YOU INSTALL AN ECOBEE. It will be replaced when I get home!
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Testimonials
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Buyers have mostly ordered the product ecobee SmartThermostat with Voice Control, SmartSensor Included, Alexa Built-In with location Staten Island ordered from street New Hyde Park .. the current price has been modified a %15 the last weeks, consequently, you are in time to take advantage of the offer it is of good quality and very functional
AWARD WINNING: Named âThe Best Smart Thermostatâ by Tomâs Guide. With a crisp glass finish, vivid touch display, powerful quad-core processor, dual-band Wi-Fi, and far-field voice, itâs a smart thermostat like no other.0> SMARTSENSOR: Includes SmartSensor to keep important rooms comfortable by adjusting your thermostat based on occupancy and temperature. ENERGY SAVINGS: By reducing wasted energy in your home, you could save up to 23% annually on your heating or cooling costs (compared to a hold of 72°F). Plus, the eco+ free software works to further maximize efficiency. You can also see if your purchase qualifies for a rebate at ecobee.com/rebates. ADVANCED COMFORT: With Alexa Built-in and an intuitive mobile app, you can control your thermostat and home using your voice, phone, tablet, computer, or Apple Watch. INSTALLATION: Easily install yourself in 45 minutes or less with video walkthroughs and a step-by-step guide on the ecobee app. Our Canada-based support tea m is also just a call away. <5>ALEXA BUILT-IN: Consider your life handled with Alexa Built-in. Just ask for the weather, music, Alexa Calling, and more.5><6>INTEGRATIONS: Works in harmony with your favorite smart home systems, including Google Assistant, Apple Home Kit, Alexa, Samsung SmartThings, and IFTTT.6>
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Testimonials
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